Privacy policy
VerdantGuard Privacy Policy
I. Information Collection
1. When you visit this website, we may automatically collect some non-personally identifiable information, including but not limited to the type of browser you use, operating system, device model, IP address, access time, visited pages, etc. This information helps us understand how the website is used, so as to optimize website performance and user experience.
2. When you register, place an order to purchase products, subscribe to news and information on this website, we may collect your personally identifiable information, including but not limited to name, email address, phone number, mailing address, payment information, etc. This information is used to fulfill your requests, provide relevant services and ensure transaction security.
II. Information Use
1. The information we collect will be used for the following purposes:
- To provide you with various services of this website, including but not limited to product sales, order processing, logistics and distribution, after-sales service, etc.
- To send you information related to products and services, such as new product recommendations, promotional activities, order status updates, etc. (You can choose to unsubscribe at any time).
- For the operation and improvement of the website, analyze user behavior and needs, and optimize website content and functions.
- Comply with the requirements of laws and regulations, and maintain the legitimate rights and interests and normal operation of the website.
2. Without your explicit consent, we will not use your personal information for other purposes not specified in this policy.
III. Information Sharing
1. We promise not to sell, rent or transfer your personal information to any third party, except in the following cases:
- Obtain your explicit consent.
- In order to complete your transaction, it is necessary to share necessary information with relevant partners (such as logistics service providers, payment institutions, etc.) to ensure the smooth fulfillment of the order. These partners can only use your information within the scope of providing services for us and must abide by relevant confidentiality obligations.
- Information disclosure requests made by government departments, judicial organs in accordance with the law or as required by laws and regulations.
- In order to protect the legitimate rights and interests and normal operation of this website, users or other third parties, information disclosure is conducted when reasonably necessary.
IV. Information Protection
1. We have adopted a series of security technologies and measures to protect your personal information from unauthorized access, use, disclosure, modification or damage. These measures include but are not limited to data encryption, access control, security audit, etc.
2. Although we have taken strict security measures, the Internet environment is not absolutely safe, and we cannot fully guarantee that your personal information will not be leaked due to force majeure or other factors beyond our control. In case of information leakage, we will take remedial measures in a timely manner in accordance with the requirements of laws and regulations and notify you and relevant departments.
V. Use of Cookies
1. This website may use technologies such as Cookies to provide you with more personalized services. A Cookie is a small data file stored on your device that can help us identify your identity, record your preferences and usage habits.
2. You can adjust your browser settings to refuse Cookies, but this may affect your normal use of some functions of this website.
VI. Your Rights
1. You have the right to access, correct and delete the personal information you provide on this website. You can exercise these rights by logging into your personal account or contacting our customer service team.
2. You have the right to unsubscribe from marketing information we send. You can do this through the unsubscribe link in the email or by contacting customer service.
3. If you believe that our handling of your personal information violates relevant laws, regulations or this privacy policy, you have the right to file a complaint with us, and we will handle and respond in a timely manner.
VII. Policy Updates
1. This privacy policy may be updated in accordance with changes in laws and regulations, business development needs and other factors. When this policy changes, we will publish the updated policy content on this website and indicate the effective date.
2. It is recommended that you review this privacy policy regularly to learn about the latest privacy protection measures. Your continued use of this website means that you agree to the updated privacy policy.